M&S Launches First Sustainability-Focused Innovation Challenge


M&S has announced the launch of its inaugural sustainability innovation challenge for start-ups, with the retailer looking to work with tech-focused partners in its efforts to build a sustainable future and achieve its net-zero by 2040 goal. Alongside the innovation and investment firm True, M&S’s Ignite team – the home of open innovation at M&S – is looking for ideas and technologies that can encourage more sustainable behaviors amongst its customers, as well as solutions that can help M&S achieve further efficiencies in its agricultural supply chains.

The innovation challenge is the latest example of how M&S is taking an action on the biggest sustainability challenges, including its focus on becoming a net-zero scope 3 business, following the reset of its sustainability program Plan A in September last year. Its 2022 Sustainability Report, released alongside the announcement, captures the extent of the action taken over the past year.

Start-ups and scale-ups can apply to one – or both – of the two tasks, with the top solution for each chosen for a proof of concept and trial across M&S, with scope for further rollout. Sustainable Agriculture Challenges and Changing Customer Behaviors Towards Sustainability Challenge.

As part of its recently reset Plan A program, M&S has taken responsibility for looking to the future and understanding and reducing its own impact. Helping customers recognize and reduce theirs too is also a critical part of delivering a sustainable future. After all, it isn’t always easy for consumers to understand how the decisions they make can affect the environment. This is why M&S is looking for technological innovations that can drive better engagement with customers and help them make more sustainable choices

Stuart Ramage, Head of Ignite program at M&S said: “Calling all start-ups, we’re on the hunt for your latest innovation or technology, which will help us reduce our impact on tomorrow’s world. In return, we can turn an idea into reality and offer a trial backed by the scale of M&S as a global retailer, with support from our dedicated Ignite innovation team along the way. We’re really excited to hear all of your ideas as we continue to drive a culture of innovation across M&S.”

Mike Tattersall, MD of Innovation and CCO, True, said: “Our four-year partnership with the M&S Ignite team continues to go from strength to strength as we launch these two new challenges. I’m incredibly proud that True has the reach and network to drive real, positive change across one of the nation’s most cherished retailers and improve its overall environmental impact through these innovation challenges.”

The sustainability innovation challenge reflects M&S’ commitment to driving and embedding a culture of innovation across the business. In 2018 M&S partnered with True to gain access to its retail-specific network of start-ups and emerging technologies, its deep-rooted retail, and consumer expertise, and proprietary research. The relationship with True, and M&S’s other innovation partners, is managed by its own open-innovation team: Ignite. Through Ignite M&S has access to over 1 million start-ups worldwide and the team is constantly on the lookout for new, innovative solutions to help drive the business’s transformation and better serve customers.

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